SimpTok, LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services. By accessing or using SimpTok, LLC’s website (the “Site”) or services (the “Services”), you agree to the practices described in this policy.
Who We Are
SimpTok, LLC is a Delaware-registered company based in San Francisco, providing TikTok Shop analytics tools to help businesses predict product trends and make data-driven decisions.
1. Information We Collect
We collect information in two primary ways:
- Information You Provide Us: When you sign up for our services, contact us, or engage with our platform, we may collect personal information such as your name, email address, business name, and payment details.
- Automatically Collected Information: We may collect technical information such as your IP address, browser type, access times, and interaction with the Site or Services using cookies or similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services.
- Process transactions and send you related information, such as transaction confirmations and invoices.
- Communicate with you, including responding to your inquiries, sending you updates, and providing support.
- Analyze usage patterns to improve the performance and experience of our Site and Services.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors or hosting providers.
- Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights, privacy, safety, or property.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. These tools allow us to recognize your device, gather usage data, and tailor your experience. You can manage your cookie preferences through your browser settings.
5. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights concerning your personal data, including:
- The right to access your personal information.
- The right to correct or update inaccurate information.
- The right to request deletion of your personal data.
- The right to opt out of marketing communications.
To exercise these rights, please contact us.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no security system is completely impenetrable, and we cannot guarantee the security of your information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and third-party providers are located.
9. Children’s Privacy
SimpTok, LLC does not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.