Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your email address and password. Account data is stored and managed through Supabase, our database and authentication provider.
• Payment Information: When you subscribe to our premium services, payment processing is handled by Stripe, Inc. We do not store your full credit card details. Stripe may collect additional information as described in Stripe's Privacy Policy.
• Usage Data: We collect information about how you interact with our services, including pages visited, features used, and time spent on the platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, including:
  • Supabase for database hosting and user authentication
  • Stripe for payment processing and subscription management
  • Netlify for website hosting and serverless functions
  • web2discord (web2discord.netlify.app) for our embedded customer support chat widget, which connects to Discord
• Legal Requirements: We may disclose information if required by law or if we believe such action is necessary to comply with legal obligations.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit using HTTPS/TLS
• Secure password hashing
• Regular security assessments
• Limited employee access to personal data

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of your personal data.
• Correction: You can request that we correct inaccurate information.
• Deletion: You can request that we delete your personal data.
• Data Portability: You can request a copy of your data in a machine-readable format.
• Opt-out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us at the email address below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Essential cookies required for the website to function cannot be disabled.

To determine whether cookie consent is required based on your region, we use a first-party Netlify edge function for geolocation. This runs on our own infrastructure and does not send your IP address to any third-party geolocation service.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

SimpTok is operated by Simporter, Inc., located at 228 Park Ave S, PMB 90553, New York, NY 10003. If you have any questions about this Privacy Policy, please contact us at: support@simptok.com

Last Updated: October 5, 2026