Effective Date: March 22, 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you access and use the SimpTok web application (the “Service”). By using the Service, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Account Information
When you register for the Service, we collect personal information such as your name, email address, and other contact details. This information is necessary to create and manage your account, respond to inquiries, and provide access to the Service.
1.2 Usage Data
We collect data about how you interact with the Service, including usage patterns, traffic data, and logs. This helps us understand user preferences, improve the Service, and ensure its functionality.
1.3 Cookies and Tracking Technologies
The Service uses cookies to improve the user experience. Cookies are small text files stored on your device that track usage data. You can adjust your browser settings to block or delete cookies, but this may affect the performance of the Service.
2. How We Use Your Information
2.1 Providing and Improving the Service
We use your personal and usage data to provide the Service, process your requests, and improve its features and functionality. This includes analyzing trends and usage patterns to optimize the user experience.
2.2 Customer Support
We may use your contact information to respond to support requests, answer questions, and provide assistance regarding your account or use of the Service.
2.3 Marketing and Communication
With your consent, we may send you promotional emails, newsletters, or updates about the Service. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers
We may share your data with trusted third-party service providers who assist us in operating the Service, such as payment processors or customer support tools. These third parties are contractually obligated to keep your data confidential and secure.
3.2 Legal Compliance
We may disclose your personal information if required to do so by law or in response to legal requests, such as a subpoena, court order, or government inquiry.
3.3 Data Transfers
We do not sell, rent, or trade your personal data. Any sharing of your data will be limited to situations where it is necessary to deliver the Service or comply with legal requirements.
4. Data Security
4.1 Security Measures
We implement reasonable physical, administrative, and technical measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
4.2 Data Breaches
In the event of a data breach, we will notify you as soon as possible and take necessary steps to mitigate the impact of the breach.
5. Data Retention and Your Rights
5.1 Data Retention
We retain your personal data for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. You can request the deletion of your data at any time, subject to legal retention requirements.
5.2 Your Rights
You have the right to access, update, or delete your personal data. You can also object to the processing of your data or request a copy of the data we hold. To exercise these rights, contact us using the details provided below.
6. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will post the updated Privacy Policy on this page and update the “Effective Date” at the top. Continued use of the Service after such changes constitutes your acceptance of the updated policy.